Fuji Gift Market › Guides › Refunds: underpaid, late and duplicate payments

Refunds: underpaid, late and duplicate payments

Payments on Fuji Gift Market are settled by the blockchain watcher automatically. A few cases need a person, and they are refunded by hand.

Refunded cases

Underpaid — the transfer is more than 1% short of the total. The order is marked underpaid; the money is returned to the sending wallet.
Gift gone — the payment arrived after the gift was sold to someone else or handed out inside the app. Full refund.
Duplicate — a second transfer with the same order code. The extra amount is returned.
No code — a transfer without a recognisable order code is held as unmatched until you contact us.

What to send

Message the bot with the order code (shown on the order page) and, if you have it, the transaction hash. The refund goes to the wallet the payment came from.

What is not refunded

A delivered gift. Once the transfer to the named Telegram account has gone out, the sale is final — check the @username before paying.

Timing

Refunds are manual and normally handled within a day.

Refunds: underpaid, late and duplicate payments

Refunded cases

What to send

What is not refunded

Timing

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